Consulting Services

My IT Solutions helps to reduce the costs and risks associated with small, medium to large-scale projects. To achieve the most out of your existing systems and networks, we can identify both the risks and opportunities available, recommending an array of approaches and solutions to maximise your ICT potential and budget.

What We Do?

Design, Integrate and Deploy

From designing, integrating all hardware and software through to final deployment, My IT Solutions will ensure your ICT investment is delivered with quality, on time, and within budget.

We support a wide range of solutions/products including but not limited to the list below;

HP BladeSystem

·         HP C7000 and C3000 Enclosures

·         HP Blade Servers, Blade Storage and Blade Tapes

·         HP Interconnect Networking

Rackmount and Tower Servers

·         HP Proliant Servers

·         Dell PowerEdge Servers

·         IBM System X

Storage

·         HP Storage (EVA, StoreVirtual, StoreOnce, StoreEasy, 3Par)

·         Dell EqualLogic, PowerVault

·         IBM Storewize

Virtualization

·         VMWare ESX/vSphere

·         Microsoft Hyper-V

·         Citrix XenServer

Microsoft Solutions

·         Windows Servers

·         Desktops

·         Active Directory and Security

·         Microsoft Exchange Servers (On-Premises/Office 365)

·         System Centre Configuration Manager (SCCM) and Lync

·         Microsoft Office Suite

Backup and Disaster Recovery Solutions

·         Veeam Backup and Replication

·         HP Data Protector

·         Symantec Backup Exec

Antivirus and Security Solutions

·         Barracuda Security (Spam Firewall, Web filter, )

·         GFI Security (Network Security, Email Solution)

·         Kaspersky

·         Sophos

·         Trend Micro

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Virtualization Solutions

Transition your Traditional Infrastructure Easily Into a Virtual Environment with help from MY IT Solutions

My IT Solutions offers consulting services to assess, design, and implement highly available IT solutions that leverage virtualisation as well as streamline redundant and under-utilized resources.

Our in-depth experience with virtualisation will help your organisation create an infrastructure that leverages virtualisation guaranteed to meet your business objectives. Our professional consultancy expertise can help you with the following services:

Design:

·         Evaluate the utilisation and capacity of existing infrastructure;

·         Recommendations on servers and applications which are candidates for virtualisation;

·         Create a build of materials for hardware and software requirements including costs and benefits;

·         Document implementation/execution plan.

Build:

·         Install and configure virtual software (VMware or Microsoft Hyper-V to work within the recommended physical infrastructure (servers, networking and storage);

·         Implement the virtual infrastructure according to the above design;

·         Execute the transition to the Virtual environment.

Manage:

·         Monitor virtual machines as part of the overall infrastructure management;

·         Manage infrastructure and virtual servers.

One of the growing challenges of virtualisation is the ability to optimally manage the virtual environment. With virtual machines moving around automatically from one server to the next, identifying the actual location of the workload at any point in time is like a game of musical chairs. That makes timely management essential to optimising a virtual workload. Rely on My IT Solutions to incorporate effective management into your virtualised environment.

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IT Project Management

Although Project management spans nearly every industry, IT project management has its own unique set of challenges and benefits.

So you may be asking, when we ask “What is IT project management?”, the simple answer is those efforts involved with managing the processes and activities associated with ensuring the success of projects undertaken by IT departments or systems management groups. But it can also include the management of any project outside of those types of organisations that deal with IT infrastructure, information systems or computer technology in general.

To fully understand what IT project management is all about, let's consider a few more question. What is an IT project? What are the typical IT project management activities? What is an IT project management methodology?

WHAT IS AN IT PROJECT?

An IT project can be any type of project that deals with IT infrastructure, information systems or computer technology. This can include a new IT Infrastructure implementation, such as installing new servers and storage to host a virtualisation platform or upgrading an existing server infrastructure that demands minimal to no downtime. IT projects sometimes involve Web development, including updating a web page, creating an online shopping site, or developing an entire Web infrastructure. Other common examples of IT projects include designing an organization’s IT infrastructure, deploying systems and software, and employing IT security measures.

WHAT ARE TYPICAL IT PROJECT MANAGEMENT ACTIVITIES?

The initial stages of any IT project management effort involves assessing, prioritising and planning potential IT projects. This includes determining the scope of work and available resources, assigning resources and setting expectations for the project milestones. Other IT project management activities include coordinating the project workload, managing the actual work, facilitating communication and collaboration between team members, producing project deliverable, and measuring the project’s results.

WHAT IS AN IT PROJECT MANAGEMENT METHODOLOGY?

IT project management methodologies are all about specifying the best way to initiate, plan and execute IT projects. Waterfall and Agile are two of the most prominent methodologies used in IT project management settings today.

·         Waterfall methodology
Considered a more traditional methodology, Waterfall employs a sequential, top-down approach to IT project management with the goal of eliminating risk and uncertainty upfront.

·         Agile Methodology
As a relatively new methodology for IT project management, Agile has grown in popularity with its change-driven approach that gives IT project teams the dynamic ability to quickly adapt to needed changes or course corrections. Since each IT project management methodology has its advantages, some IT project teams take more of a hybrid approach, using the methodology that makes the most sense for the specific IT project being considered.

We provide end to end IT Project Management for our customers. Contact us for more information.

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Break-Fix Services

My IT Solutions (MITS), we offer break-fix as one of our preferred methods of IT support. It allows us to provide our customers with the proper IT services as well as the necessary hardware and software. We work out an effective approach (typically based on the criticality and complexity of the problem) with the customer, and then provide the necessary technology fix in order to get their systems back running. In some cases, this can mean bringing in new hardware and discarding old models or upgrading/renewing software, but we always make our customers aware ahead of time.

Benefit for our customers

For the benefit of our customers, using break-fix IT support makes sense for reasons such as:

·         Customer may not afford to hire an IT Support Technician or the IT infrastructure is small;

·         Information Technology is too sophisticated for employees to understand without assistance;

·         Customer’s IT equipment is nearing its end of life;

·         Customer may have limited budget or resources;

·         Customer is reluctant to enter into a contracted service with a fixed price attached.

Other reasons why choose MITS Break-fix

Additional reasons for using MITS break-fix IT support are because your organization may:

·         Had a bad experience with contracted or managed service in the past;

·         Is a little unsure of our services and would like to first evaluate without committing to anything long term;

·         Does not currently, have an IT or technical workload that would require a contracted service.

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Who we are

My IT Solutions offer comprehensive and cost-efficient solutions and services that will help you to align your IT infrastructure with your overall business strategy. Whether you need help with managing your messaging and computing platforms, securing your network or managing your application operations, we will deliver a flexible solution. Do you prefer outsourcing or on-site solutions? We can help with whatever your preferences are!

Why choose MY IT Solutions?

·         Long experience in the IT Industry

·         Reduce ICT operation costs

·         Increase operations agility and adaptability

·         Avoid technology risks and redundant competencies

·         Have the right skills and expertise to run your IT operations

·         Provide helpdesk support that will take care of your IT requirements when you really needs it.

Provide an online Ticketing System so you can log a ticket and also track tickets histories

MITS as your outsourcing partner

We can help you to align your processes, people and technology. This allows your business to become more agile when faced with the changing environment, and to proactively turn the change into a competitive advantage. Leave your day-to-day operations management activities to us and simply focus on your core business and functions. Together we will define mutually agreeable service levels, cost and quality targets that meet your business requirements.

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